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Credit card fraud hotspots revealed

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Card fraud has now affected a total of 13 million people in the UK according to the annual Card Fraud Index released today from life assistance company CPP (http://www.cpp.co.uk/). Brighton is named as the card fraud capital of the country, with the south coast city jumping from tenth place in the number of people falling victim at least once to card fraud.

But there is some good news. 2010 saw a three per cent reduction in the number of card fraud incidences with seven per cent of people saying they had suffered from card fraud in the last 12 months compared to 10 per cent in 2009. However, card fraud is still a problem and people need to remain vigilant and take responsibility when using their cards. 28 percent of adults have been hit by credit card fraud at some point.

The Card Fraud Index (http://www.cpp.co.uk/) also reveals the methods criminals are using, with most victims (20 per cent) having the magnetic stripe on their card cloned at an ATM or via a Chip and PIN machine. This is a three per cent increase on 2009. One in five victims have been defrauded online with criminals using the internet to obtain card details.

Alarmingly a third of card fraud victims (33 per cent) don't even know how they became a financial victim, with a third hearing directly from their bank (34 per cent) and six per cent being refused money at an ATM. A further six per cent found out when their card was refused at point of sale.

Victims of card fraud reported the average amount stolen was £417 with one in 20 (four per cent) reporting losses of more than £2,000.

Although card fraud has decreased year-on-year, consumers are still practicing behaviour that could put them at risk. 18 per cent don't check ATMs to see if they have been tampered with, 17 per cent don't shield their PIN numbers at cash points and most worryingly 16 per cent admit to letting their cards out of sight in shops and restaurants. Moreover, consumers take an average of more than eight hours to report their cards lost or stolen, giving ample time for fraudulent use.

Sarah Blaney, card fraud expert at CPP (http://www.cpp.co.uk/), said: "In 2010 we saw a three per cent decrease in card fraud incidents in the UK (3) compared to the previous year. This in itself is good news and shows how progress is being made to reduce the number of victims. In particular, online fraud has decreased, which could be a result of industry initiatives such as Verified by Visa and MasterCard SecureCode.

"We are also continuing to see consumers protecting themselves with preventative measures such as Card Protection policies that immediately cancels lost and stolen cards. However, with card fraud costing the UK GBP440 million a year (4), consumers still need to remain vigilant and not let their guard down. We want to see the continued decrease in card fraud and hope that consumers will take responsibility alongside industry initiatives."

Dr Bernard Herdan, CEO, National Fraud Authority, said: "The ongoing decrease in card fraud is a very positive sign that industry safety measures and consumers ability to self-protect are improving. However, it is important to remind consumers not to become complacent about taking precautions when using credit and debit cards. Visit http://www.actionfraud.org.uk regularly to keep up-to-date with the latest fraud prevention advice (5)."

For more information, please visit http://www.cpp.co.uk or http://blog.cpp.co.uk/

Worst cities for card fraud:

    City      Percentage of people affected by card fraud at least once
    Key       (1) = position in fraud rankings

                          2010        2009        2008      2007

    Brighton              38  (1)     23 (10)     27  (5)   12
    London                34  (2)     35  (2)     38  (1)   28  (1)
    Manchester            33  (3)     21          29  (4)   22  (4)
    Leeds                 32  (4)     27  (5)     19        19  (8)
    Bristol               32  (4)     20          18        22  (3)
    Edinburgh             31  (5)     24  (9)     23  (9)   18 (10)
    Southampton           29  (6)     28  (4)     24  (7)   14
    Norwich               28  (7)     30  (3)     25  (6)   19  (9)
    Birmingham            27  (8)     23          23  (8)   25  (2)
    Liverpool             25  (9)     15          19        14
    Plymouth              24 (10)     24  (7)     22 (10)   16
    Glasgow               24 (10)     24  (8)     31  (3)   20  (6)
    Cardiff               20          37  (1)     34  (2)   20  (5)
    Newcastle             20          25  (6)     16         9
    Nottingham            20          23 (10)     12        19  (7)
    Sheffield             18          17          14        18

Top tips from CPP to help avoid being a victim of card fraud

  • Don't carry multiple debit/credit cards in a wallet - only carry the essential cards you need
  • Don't leave belongings unattended while shopping
  • Don't carry debit/credit cards loose in a bag or pocket
  • If your cards are registered with a Card Protection company make sure you have their emergency loss reporting number
  • Don't ever write down your PIN number
  • Don't let a shop assistant take your debit/credit card out of sight - they could be copied or cloned
  • Don't let someone else take money out on your behalf
  • Check your receipts against your statements when you get home
  • If you are concerned your cards may have been lost or stolen, contact your bank immediately to get the card cancelled
  • Make sure your bank has up-to-date contact details for you, including your mobile phone number in case they need to check if transactions are genuine
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Comments

Thanks for keeping us aware

Thanks for keeping us aware about this matter. I am working right now yy research about credit card but I am not basically focusing on detecting the genuine to a fraud one but instead I am more concerned to general transaction of credit card plus its related problems which regard to financial. Once upon a time, U.S. consumers placed the value of paying the mortgage above paying for credit cards. That trend has changed with the recession, however. At one time, a home loan was paramount, considering it dealt with primary shelter. The flood of upside down mortgages has placed customers in the position of only being able to pay the smaller, higher-interest debt of credit cards. I found this here: Consumers opting to pay credit cards over mortgages. I hope that you too will be interested about what I said. Thanks!