There's not a magic formula to being a great negotiator.

Years on the road and round the table have taught me that Behavioural Intelligence is the essential tool for you to get the results you want and maintain a working relationship that allows you work together again in the future, two elements that you need to constantly manage in negotiations.

Have you ever wondered what it is that makes a world class negotiator, asks Jan Potgieter. What are the key characteristics that helped to determine the negotiation success of famous negotiators like Nelson Mandela and Mahatma Gandhi?

The results of research conducted by Business Negotiation Solutions over the past 4 years reveal that world class negotiators must have the ability to deal with 5 areas central to negotiated success.