communication
It's not what you say, it's the way that you say it
Have you ever met somebody and known straight away that you were going to get on? Have you ever met someone and thought the opposite? It was thought that we reached our decisions within a few minutes of meeting the person concerned. Now, it is claimed that we make up our minds in just a few critical seconds. But, on what basis do we make up our minds?
How to manage stakeholders through a big change
There are a wide variety of people, groups and bodies that will have an interest in the success of your business, known in general as stakeholders, and who you might therefore wish to call on for support to see you through your difficulties and to rebuild your business. This article discusses some of the key issues in managing stakeholders during a turnaround.
Who Are Your Stakeholders?

