There's not a magic formula to being a great negotiator.

Years on the road and round the table have taught me that Behavioural Intelligence is the essential tool for you to get the results you want and maintain a working relationship that allows you work together again in the future, two elements that you need to constantly manage in negotiations.

When I first became familiar with the professional coaching industry in the late 1990's, I quickly became a follower of Thomas Leonard, credited with founding the coaching industry as we know it today. One of the suggestions that Thomas offered for growing a new business was to develop a Team 100 List.

Gartner analysts have examined the way social networks shape consumer buying behaviour. They concluded the majority of consumers rely to some extent on social networks to guide them in their purchase decisions. These social networks often include individuals who fulfil different roles or functions in recommending products to people they are connected with.