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retail
Smartphones can now be used for rapid purchases from marketing websites
Instant mobile checkout, Simply Tap is live. It allows customers to buy direct from retailers’ marketing websites and buyer guides through their smartphones, using Mobile Money Network’s (MMN) mobile checkout service.
Online sales growth continues - even if not quite as rapidly as before
The fifth quarterly UK online sales survey conducted by ecommerce specialist Actinic (www.actinic.co.uk) shows a continued slowdown in online retail growth for small to medium enterprises (SMEs).
The research reports both an average 7% increase in sales revenue as well as a 7% increase in the numbers of orders processed in the three months to 30 June 2011, when compared to the same quarter in 2010.
Twenty shops going out of business every day
The UK’s multiple retailers closed 20 stores a day on average across the UK between January and the end of May this year, according to data compiled on behalf of PwC by the Local Data Company (LDC). The data also revealed that across multiple retailers in 300 town centres, clothes, shoe shops and jewellers have been amongst the hardest hit in 2011. Supermarkets, convenience stores and cafes have bucked the trend showing growth in the first half of the year.
Are we going to see the end of the cash till?
The WebPOS is claimed to cut costs and improve business efficiency. It is produced by Ingenico, the world's leading provider of payment solutions in partnership with Cybertill, the UK's leading EPoS and e-commerce provider.
Three ways to win loyalty and build a reputation for customer service
You'll never know exactly how much business you lose due to so-so customer service. But I guarantee that if your business is in trouble, a lack of customer service is one root cause of your situation. To turn your business around, try sharply redefining what acceptable customer service is for you.